“I have been extremely pleased with the performance of Clear Evaluations as our partner for our mystery shop program at The Vitamin Shoppe. During the start-up phase, their responsiveness to our overall needs and ease and speed of implementation was quite impressive. Most importantly, the mystery shops have given our teams new (and needed) insight into our overall retail execution. Since the implementation of the mystery shop program, our conversion rates, AOV and overall customer satisfaction levels have increased materially.”

“Mystery video shops are an important tool we rely on for evaluating performance and training our teams. Clear Evaluations has always provided excellent customer service and if we ever have a specific need they will go above and beyond to ensure we are happy. Thanks for the many years of a great partnership.”

“We have been using Clear Evaluations for years and we could not be happier with the results of their service. We are able to see exactly what goes on in the sales office and identify areas of improvement as well as areas of strength. Each mystery shop brings the opportunity for growth and improvement for our sales team. Leslie Jeter

“Being able to evaluate your employees in action is the best training tool a company can have. As my company continued to grow over the years, it became more difficult to monitor our employees for performance or for training purposes, so I decided to outsource it. I did my research on several companies and based on a few

“The video shops conducted by Clear Evaluations have provided a valuable training tool for our Team. Each shop is professionally conducted in a timely manner with a minimum of involvement from me. This enables me to utilize the shops in constructive ways with the New Home Consultants in group and individual

“We have been using Clear Evaluations for over 10 years. The services they offer, let us know if our team is holding up to the standards we expect and keeps everyone accountable. They are professional, efficient and easy to work with. I highly recommend Leslie, her staff and Clear Evaluations.”

“I have been working with Leslie Jeter on our shopping program since 2009 and couldn’t be more pleased with the outstanding service we receive. The responsiveness and attention is refreshing. Video shopping is an invaluable element of our training process at K. Hovnanian Homes, and a successful program depends

“We have worked with video shopping companies all across the country for many years and Leslie and her team at Clear Evaluations are by far the best. Leslie works with the Managers before the shoppers go in to make sure that the shoppers are believable. The quality of the videos is exceptional and they are always delivered

“I have been very pleased with the content of the shop reports provided by Clear Evaluations and continue to be pleased with the feedback from our clients. I would recommend them to anyone looking for quality service.”